PRE-ORDER POLICY & FAQ

UPON PURCHASE/CHECKOUT YOU ARE AGREEING TO OUR TERMS OF SERVICE AND ALL POLICIES STATED ON OUR SITE.

WHEN WILL MY ORDER SHIP?

All orders containing pre-order products will be held until the release/arrival of all items in that order.

CAN YOU SEND SOME OF WHAT I ORDERED EARLY?

Should you wish to split your order into multiple shipments, it will require the purchase of an additional shipping charge if the split items do not each meet our minimum free shipping requirement. You may call into our store to facilitate this at 905-554-6854

WHAT’S YOUR PRE-ORDER CANCELLATION POLICY?

Cancellation of Pre-Orders will incur a 10% processing fee calculated based on total order value.

HAS THIS RELEASED/ARRIVED YET?

A Product has been released once the "Pre-Order" text in its name has been removed. Release dates are subject to change due to errors or delays from manufacturers, distribution and/or other unforeseen circumstances.